Understanding the Refund Policy for Bariatric Surgery
Effective Date: October 20, 2015
Surgery Deposits & Payments
Cancellations must be received by Tijuana Bariatric Center in writing by email or via fax.
DEPOSIT POLICY
If you cancel your surgery at least thirty-one (31) days prior to the scheduled date for your procedure we will refund FIFTY PERCENT (50%) of the initial deposit after we deduct (if any) additional expenses* incurred by Tijuana Bariatric Center.
If you cancel your surgery within thirty (30) days prior to the scheduled date for your procedure we will refund TWENTY FIVE PERCENT (25%) of the initial deposit after we deduct (if any) additional expenses* incurred by Tijuana Bariatric Center.
If you cancel your surgery within fifteen (15) days prior to the scheduled date for your procedure the total deposit will be lost, as the company incurs expenses to schedule each surgery.
PROCEDURE CANCELLATION BY SURGEON POLICY
If you arrive for surgery and the Surgeon decides, for your health and safety, not to attempt or complete your surgery, you will be responsible for all expenses including but not limited to, transportation costs, hotel stay costs, lab fees, hospital fees, etc., incurred as a result of the cancellation. Upon said cancellation, you will be responsible for all expenses additional to your initial deposit.
If you reschedule your procedure for the next 30 days, the deposit can always be applied to the rescheduled surgery or a different surgery with the same Surgeon.
*Should you elect to have medical tourism insurance, the premium is 100% refundable provided you do not cancel within two (2) days prior to the surgery date.
**Medical Tourism Insurance Policy terms for cancellation might change without previous notice, please discuss them with your coordinator.
DEATH / SERIOUS ILLNESS
Any cancellation that is the result of a death or serious illness will be handled on case by case basis.
CREDIT & DEBIT CARD POLICY
All credit card and debit card processing fees charged are non-refundable at any time.
DISCLAIMER
By making payment to Tijuana Bariatric Center, you understand that Tijuana Bariatric Center is a medical tourism company that works independently, facilitating the obtaining of medical services provided by healthcare professionals who are not employed by Tijuana Bariatric Center. Reliance on any information or referral by Tijuana Bariatric Center is your sole responsibility and Tijuana Bariatric Center assumes no liability or responsibility for the advice, services, and opinions provided. Neither Tijuana Bariatric Center nor any of its employees provide medical advice or medical service or endorse or select any healthcare providers. Tijuana Bariatric Center is only responsible for the coordination of services that are not medically related.
Any information provided by Tijuana Bariatric Center to you does not constitute medical advice and does not create a physician-patient relationship.
Contact Us
If you have any questions about our refund policy, you can contact us via:
Phone at 1 877-233-9292
Email at: info@tijuanabariatriccenter.com
Tijuana Bariatric Center (TB), LLC
2534 State Street Suite 417
San Diego, CA 9210
Contact Us
Visit Our Office
Locations
We have 3 offices. All consultations and surgeries are done at our Tijuana, Mexico office.
Tijuana Bariatric Center is a facilitator company providing scheduling and marketing services. It is not a medical facility or healthcare provider. Tijuana Bariatric Center℠shall not be liable to anyone for any decision made or action taken in reliance on this information. This information does not constitute medical advice, results are not guaranteed, may not be permanent, and can vary per individual and does not establish any physician-patient relationship. The correct venue for claims regarding the actual medical services provided either by the medical facilities or surgeons or medical staff will be Mexico. Any claims against Tijuana Bariatric Center℠ must be asserted within 90 days of the event.